Last Updated: AUGUST 2025
Katie Cooper Coaching(“we,” “us,” or“our”)respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, enrol in our courses, or interact with our services
1. What Information We Collect
We collect personal information that you voluntarily provide, including but not limited to:
- Contact Information (name, email address, phone number)
- Payment Details (collected and processed securely via third-party payment processors)
- Course Engagement (course progress, participation in community platforms, responses to exercises)
- Communication Data (emails, messages, or inquiries you send us)
We may also collect non-personal data, such as browser type, IP address, and usage statistics, via cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Deliver and support your course experience
- Provide customer service and respond to inquiries
- Send essential updates about your enrollment
- Share optional marketing emails (only if you’ve opted in)
- Improve our website, content, and offerings
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
3. Confidentiality and Emotional Safety
We deeply honour the sensitivity of the work we do. Any personal reflections you share within our courses, workshops, or communities are treated as confidential. However, please remember.
- If shared in group spaces (e.g., comments, live sessions, forums), other participants may see your contributions.
- We encourage you to use discernment and only share what feels safe and appropriate for you.
We reserve the right to moderate or remove content that may harm others or violate our community agreements.
4. Data Protection
We implement appropriate technical and organisational security measures to protect your information. Access is restricted to those who need it to provide services to you.
Your payment details are not stored on our servers. We utilise secure third-party services, such as Stripe or PayPal, to process transactions.
5. Your Rights
Depending on your jurisdiction, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing at any time
- Complain to your local data protection authority
To exercise your rights, contact us at: Katie Cooper Coaching, Telstar House,Houndstone Business Park, Yeovil. Somerset. BA22 8RT
6. Cookies and Analytics
We use cookies and similar technologies for functionality, preferences, and analytics. You can disable cookies through your browser settings, although this may affect your experience on our site.
7. Third-Party Links
Our website or content may link to third-party services or platforms. We are not responsible for their privacy practices. Please review their policies separately.
8. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal data from individuals under 18 years of age.
9. Policy Updates
We may update this Privacy Policy occasionally. The latest version will always be posted on our website with the effective date.
10. Contact Us
If you have any questions or concerns about this policy or your data, please reach out to:
Katie Cooper Coaching
katiecoopercoaching@gmail.com
Telstar House, Houndstone Business Park, Yeovil. Somerset. BA22 8RT